Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns of opened items. However, if your order arrived damaged or you are unsatisfied with your experience, we are committed to making it right within 30 days of purchase.
1
Contact Support
Email our team with your order number and a brief description of the issue.
2
Submit Documentation
Provide photos of any damaged packaging or product defects for our quality control team.
3
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or replacement.
4
Resolution
Once approved, a replacement shipment will be sent or a refund will be credited to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing